Why choose Us?

7 Things We Do Better At TAG Lifts

We challenge you to find another crane manufacturing and servicing company in the South East Melbourne and Australian land area that would dare to make these promises:

1.         We’ll Respond Within 60-minutes or Less – Guaranteed. When you call us with a lift problem, we guarantee that your phone call will be answered immediately and our expert  technicians will be in touch within 60 minutes or less helping you to find a solution. If we fail to respond within that time frame, the work is free.

 

2.        Lightning Fast Repairs. You should not have to wait around all day for your equipment to be serviced or repaired. We understand how important your cranes are to you and that is why we offer our clients TAG lifts Maintenance and Record Keeping Software that we can access remotely to view your cranes history, so when we arrive there’s no messing around, we get straight to work to get the problem fixed, fast!

 

3.       No Fancy Lingo. We’re tradesmen NOT Salesmen. You can rely on our expert advice and experience because you deserve to get answers to your questions in PLAIN ENGLISH. Whether its understanding your equipment, working with our maintenance software or making sense of the new Government Legislation, our technicians will give it to you straight so you always get the answer you’re looking for.

 

4.       100% Unconditional satisfaction Guarantee. We’re the only crane manufacturing and servicing company with a ‘lift Promise.’ You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.

 

5.      No Unpleasant Or Unexpected Surprises. You should EXPECT to know exactly what is involved in any work that is being done for you, whether its manufacturing a new crane, or servicing an old one, the process should be explained to you in black and white. Before we start working on your equipment we evaluate your problem and alert you to any potential risks involved in completing your job.  If there are any risks, they will be explained in full, and your authorisation and agreement will be obtained before the work commences.

 

6.      All Projects Completed On Time and On Budget – Guaranteed. When you engage with TAG Lifts to complete a project, we won’t dollars and cents you with ‘unforseen’ or ‘unexpected’ charges. Some incompetent or unethical technicians will do this because they haven’t properly planned your project, OR they use it as a way to extract more money from you. Either way, we don’t feel this is correct or ethical. That’s why when we quote a job based on your specific requirements that quote stands. And that’s why guarantee all projects to be done ON TIME with no excuses.

 

7.      Accurate Billing – Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.

 

5 Easy Steps To Your New Lifts

6 Great Reasons To Choose TAG Lifts

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